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YOUR FIRM’S SCORES

Our law firm Legal Research Services subscription packages allow individual UK firms to see how they perform against their national and local competitors:

  • We measure each firm’s Client Satisfaction across 15 criteria
  • All scores are guaranteed statistically accurate
  • Variance from statistical norm shown for all scores
  • Onscreen dashboard enables you to design your own reports
  • Live data, updated over the subscription year
  • All scores benchmarked for relative (not absolute) performance

Legal Research Services Subscription package options

Standard Firm Subscription

compare your firm against all other firms

Drill-Down Subscription

compare your firm’s Practice Areas against other firms

 

Legal Research Services subscriptions include:STANDARD SUBSCRIPTIONDRILL-DOWN SUBSCRIPTION
Client service measured by 15 client criteria*✔︎✔︎
Select/filter firms geographically (Scotland, Ireland, Wales, 10 UK regions, London, non-London)✔︎✔︎
Select/filter firms by size (top 25, large, mid-size)✔︎✔︎
Select/filter firms by category (National, Global Elite, Foreign & US firms in London)✔︎✔︎
All scores guaranteed statistically valid and correct✔︎✔︎
Variance from statistical norm shown for all scores✔︎✔︎
On screen dashboard enables you to design your own reports✔︎✔︎
Live data, updated over the subscription year✔︎✔︎
All scores benchmarked for relative (not absolute) performance✔︎✔︎
Your Firm: overall firm-wide Client Satisfaction score (analysed and scored across 15 client criteria)✔︎✔︎
Other Firms: overall firm-wide Client Satisfaction scores for 800 UK firms (analysed and scored across 15 client criteria)✔︎✔︎
Your Practice Areas: Client Satisfaction scores for your firm in your chosen Practice Areas (analysed and scored across 15 client criteria).**✔︎
Other Firms’ Practice Areas: Client Satisfaction scores for competitor firms in your chosen Practice Areas (analysed and scored across 15 client criteria).✔︎
5% discount for 2 year subscription order✔︎
10% discount for 2 year subscription order✔︎
* Client service criteria: Overall Client satisfaction score (based on proprietary algorithm derived from 7m+ global law firm client data-points); Quality of partners; Quality of Associates; Partner availability & engagement; Lawyers/team quality (average of above scores); Appropriate resourcing; Efficiency in delivering legal product; Billing: transparency; Billing: value for work done; Communication & case/matter management; Value (Billing & Efficiency) (average of above scores); Industry/commercial sector knowledge; Profile in the sector; Sector/Industry Knowledge (average of above scores); Client satisfaction – consistency of service delivery.

** Practice Areas: Banking and finance; Commercial litigation; Competition; Construction; Corporate and commercial; Crime, fraud and licensing; Dispute resolution; Employment; Family; Insurance; Intellectual property; IT and Telecoms; M&A; Planning and environment; Projects, energy and natural resources; Public sector; Real estate; Risk advisory; TMT; Transport; Wills, tax and trusts. Other, more specialist, Practice Areas are available.

Contact: enquiries@legaleaseresearch.com

Standard Firm Subscription

Our standard subscription package is suitable for any firm wishing to compare its Client Service performance with over 800 other firms.

We analyse Client Satisfaction, firm-wide, across 15 client criteria (including Value for Money (Billing, Efficiency), Quality of Lawyers; Sector and Industry Knowledge), together with an overall Client Satisfaction rating (based on our proprietary algorithm derived from 7m client data points, worldwide).

Use data filters to alter the view to see clients’ assessments by different criteria and law firm peer group.

Measure the performance of your firm against these filtered groupings and against the UK Benchmark score.

Drill-Down Subscription

Our Drill Down subscription allows for comparison of your firm’s performance within specific Practice Areas against competitor firms in those Practice Areas.

In addition to firm-wide scores, we drill-down to Practice Area level for a detailed ‘strengths and weakness’ analysis. This allows an external comparison (how you compare to competitors in those Practice Areas) and an internal comparison (how different departments in your firm compare against each other).

Toggle between relative and absolute scores to get the complete evaluation of your firm’s performance relative to that of your competitor and peers. Flexible filtering allows listed competitors to adjust based on specific practice areas and within different peer groupings.